Privacy Policy

Imperium Masterworks ("we," "us," or "our") operates imperium-masterworks.com. This policy explains what information we collect when you use our website, how we use it, and what choices you have. We keep this short and specific because vague privacy policies aren't useful to anyone.

Information We Collect

When you submit our consultation form, we collect the information you enter: your name, email address, phone number, ZIP code, and a description of the services you're interested in. If you call or email us directly, we keep a record of that correspondence and any project details you share.

We only ask for what we need to give you an accurate estimate and get back to you.

Information collected automatically

Like most websites, ours collects standard technical information when you visit: your IP address, browser type, device type, the pages you view, how long you spend on them, and the website or search that referred you. This is collected through cookies and similar technologies used by our website host and analytics tools.

We use this to understand which pages are useful and where our website needs work. We do not use it to identify you personally.

How We Use Your Information

We use the information you provide to:

Respond to your inquiry and prepare an estimate for your project
Schedule consultations, templating visits, and installations
Communicate with you about a project that's underway
Send follow-up communication about a quote you requested
Improve our website and understand how visitors use it

* We do not use your information for automated decision-making or profiling.
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*We Do Not Sell Your Information
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* We do not sell, rent, or trade your personal information to anyone. We do not share it with advertisers or data brokers.

We share information only in these situations:

* With service providers who help us operate — our website host, email provider, and form processing tools. They may only use the information to provide their service to us.
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* With trades you engage on your project — if your project requires a licensed plumber or electrician and you ask us to coordinate with them, we may share relevant project details. We ask before doing this.
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* When legally required — if we're compelled by law, subpoena, or court order, or if disclosure is necessary to protect our legal rights or someone's safety.

Cookies

Our website uses cookies — small files stored in your browser. Some are necessary for the site to function. Others help us measure traffic and understand which pages people actually use.

You can disable cookies in your browser settings. Necessary cookies will still be required for parts of the site to work properly.

How Long We Keep It

We keep inquiry and project information for as long as we have an active or prospective relationship with you, and afterward as needed for our business records, warranty obligations, and legal requirements. If you ask us to delete your information and we have no ongoing obligation to keep it, we will.

Your Rights

Colorado residents have rights under the Colorado Privacy Act, including the right to know what personal information we hold about you, request a copy of it, correct inaccurate information, request deletion, and opt out of the sale of personal information — though as stated above, we don't sell it.

To exercise any of these rights, email imperium.masterworks@gmail.com or call 720-352-3093. We'll respond within 45 days. We may need to verify your identity before acting on a request.

Text Messages and Calls

If you give us your phone number, we may call or text you about your inquiry or an active project. We do not send marketing texts. You can ask us to stop contacting you by any method at any time, and we will.

Security

We take reasonable steps to protect the information you send us. That said, no method of transmitting information over the internet is completely secure, and we can't guarantee absolute security. Please don't send sensitive financial information — bank details, card numbers, Social Security numbers — through our website form.

Children

Our website isn't directed to children under 13, and we don't knowingly collect information from them. If you believe a child has submitted information to us, contact us and we'll delete it.

Third-Party Links

Our website may link to other sites. We're not responsible for their privacy practices, and this policy doesn't apply to them.

Changes to This Policy

If we update this policy, we'll change the date at the top of this page. Material changes will be noted clearly.

Contact Us

Questions about this policy or your information:

Imperium Masterworks
Email: imperium.masterworks@gmail.com
Phone: 720-352-3093
Serving Denver, Colorado Springs, Aspen, and surrounding areas